Privacy Policy

1. Data Controller

Responsible for data processing on this website:

Kleine Deutschstunde Katja Ellermann Weimarstraat 34 2562 GZ The Hague, Netherlands

Email: [email protected] Phone: +31 (0) 624 17 43 79 Chamber of Commerce (KvK): 77058615

2. Data We Collect

We collect and process the following personal data:

2.1 Contact Form

When you use our contact form, we collect:

• Name
• Email address
• Phone number (optional)
• Mother tongue
• German level
• Message
• For corporate courses: company name, contact person, team size

Legal basis: Pre-contractual measures (Art. 6(1)(b) GDPR)

2.2 Student Management (CRM)

For conducting lessons, we store:

• Name, email, phone number
• Language level and learning progress
• Lesson history and attendance
• Homework and feedback
• Lesson packages and payment information

Legal basis: Contract performance (Art. 6(1)(b) GDPR)

2.3 Newsletter

If you subscribe to our newsletter, we store your email address. You can unsubscribe at any time.

Legal basis: Consent (Art. 6(1)(a) GDPR)

2.4 Website Analytics

We use Google Analytics 4 with IP anonymization enabled to analyze website usage. No complete IP addresses are stored.

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) or consent via cookie banner

2.5 Server Log Files

Each time you access our website, the following data is automatically collected:

• Browser type and version
• Operating system
• Referrer URL
• Date and time of access
• Anonymized IP address

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR)

3. Data Recipients / Processors

We share your data with third parties only as necessary to provide our services:

• Resend (email delivery) — Resend Inc., USA, based on Standard Contractual Clauses
• Hosting provider — EU-based server (Netherlands/Germany)
• Google Analytics — Google Ireland Limited, with IP anonymization and data processing agreement
• Jitsi Meet (online lessons) — 8x8 Inc., for video meetings via meet.jit.si

4. Data Transfers Outside the EU

Some of our service providers are based in the USA (Resend, Google). Data transfers are based on EU Standard Contractual Clauses (Art. 46(2)(c) GDPR) or an EU Commission adequacy decision.

5. Data Retention

• Contact inquiries: 2 years after completion
• Student data: For the duration of the teaching relationship, then 2 years
• Invoice data: 7 years (legal retention obligation, Dutch tax law)
• Newsletter: Until consent is withdrawn
• Server log files: 30 days

6. Your Rights

You have the following rights regarding your personal data:

• Access (Art. 15 GDPR) — You can request information about your stored data.
• Rectification (Art. 16 GDPR) — You can request correction of inaccurate data.
• Erasure (Art. 17 GDPR) — You can request deletion of your data, unless legal retention obligations apply.
• Restriction (Art. 18 GDPR) — You can request restriction of processing.
• Data portability (Art. 20 GDPR) — You can receive your data in a machine-readable format.
• Objection (Art. 21 GDPR) — You can object to the processing of your data.
• Withdraw consent — You can withdraw any given consent at any time.

To exercise your rights, please contact: [email protected]

7. Right to Complain

You have the right to lodge a complaint with the competent data protection authority:

Autoriteit Persoonsgegevens (Dutch Data Protection Authority) Postbus 93374 2509 AJ The Hague, Netherlands autoriteitpersoonsgegevens.nl

8. Children

For our "Deutsch für Kinder" (German for Children) offering, we process data of children under 16. Consent is provided by the legal guardians who fill in the contact form and enter into the agreement.

9. Changes

We reserve the right to update this privacy policy to reflect changes in legal requirements or our services. The current version is always available on this page.

Last updated: June 2026